As a business, we need to charge fees to maintain our standard of care. The standard consultation fee is $110.00 — the minimum for a visit, with discounted consultations for pets returning for a recheck. Ask any staff member for a treatment estimate — though detailed estimates usually require a visit, since accurate pricing is hard to give over the phone.
Leads & Cages
It is an absolute requirement that dogs brought into the hospital are effectively restrained with a lead and collar, and that cats are in a cage. The reasons for this are common sense. One hates to imagine the effect of having an angry Rottweiler and an even angrier cat in the same room, at the same time, unrestrained.
Accounts
We unfortunately do not “do accounts”, nor do we “bulk bill”. As much as we would like the federal government to subsidise pet health care, it obviously is never going to happen. However, we do have full eftpos facilities and accept all major credit cards.
Surgery
Vet Stars Hospital is licensed to carry out major surgical procedures. In line with this, a consent form will need to be signed by the owner of a pet being admitted for surgery. As a general rule, we require that animals are fasted from the evening meal the day before the surgery, until the day after the surgery.
At Vet Stars, we are committed to providing the very best care for your pets. We use state of the art equipment, and bring a wealth of knowledge and experience to the clinic. We love our work, and we will love your pets too!